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CLIENT TESTIMONIALS - IN THEIR OWN WORDS

 

"Smooth Trip"

"I would like to thank the Travel & Tour World team Ashraf, Hoosain, Ahmad, Uncle Goolam, Riaz and Shameem for all their assistance and help over the Haj trip.

You guys for my second time round have been on the ball and tried your utmost best to make sure we have a smooth trip within your power and means. I highly recommend you guys! Everything is in Allah’s power as we know and Alhamdulillah he has made things work for all. I must take my hat off to you guys because I am aware that you guys are under tremendous pressure and have allot to deal with yet you have dealt with it excellently and with a smile.

I would like to say JAZAKALLAH ,Thank you for all that you have done."
- Dawood Patel (Durban)

"Amazing Trip"

"Once again I would like to thank you for the impeccable and amazing trip that I had abroad. The service both by yourself, and Your Agents in India, was amazing. I felt absolutely pampered throughout my trip.

I really enjoyed my holiday in India, and most definitely will always use and recommend Travel & Tour World as my preferred travel agent." - Salma Haniff

"Excellent service"

"I would just like to thank you for the excellent service received from you in sorting out all my accommodation and flights. I have just returned from umrah and taught.

I will let you know what a wonderful trip I had with my family. Shukar my flights and accommodation were up to date. When I reached my hotels and presented my vouchers there were no stories, all was in order, thanks to you’ll. The transport provided was also waiting for us. I remember i sent you a message when I change my flight to ask you to change pick up time for transport, that too was done for me.

From my side I would just like to say jazakallah well done, Allah reward you and will always travel with you Insha’Allah" - Shiraz (Durban)

"professionalism, efficiency and warmth..."

"As salaamu alaykum Ashraf, Yasmin and the Travel & Tour World Team. I refer to the my recent Umrah booking with Travel & Tour World. The professionalism, efficiency and warmth of the Travel & Tour World Team was nothing short of excellent!

Thank you and well done. Was salaam." - Muhammad Mall (Malls Tiles) Durban

"Excellent service"

"Comments from your clients bear testimony to the excellent service that your Company has always provided and continues to do so.

Your Staff must also be complimented on flying the Company’s flag in a commendable way.

Best of wishes for the future" - Dawood Desai - (Durban)

"...keep up the good work."

"We take this opportunity to thank you for the outstanding service we received from your company on our recent trip to Saudi Arabia.

Alhamdulilah after listening to the experiences of many of our family and friends regarding their experiences I would say our experience turned out to be 5 star in all aspects.

We would also like to take this opportunity in thanking your representative in the kingdom that waited patiently for us at the airport due unforeseen delays we experienced at the hajj terminal.

With such personal service provided to us we would definitely be recommending your company to all our friends and friends.

We make dua that Allah swt takes your company from strength to strength."


From the entire group we say:
"Travel and Tours World…Keep up the Good Work
"

"A heartfelt thank you for excellent service and professionalism"

"Our family enjoyed memorable Hajj & Umrah trips under the guidance of Travel & Tour World.

We wish to commend you and your staff for your professionalism and attention to detail. We were deeply suddened to hear horror stories from friends and acquaintances relative to visa and flight debacles in circumstances where we did not have any stress or concerns relative to the formal logistics of travelling. Our visas arrived ahead of time and our flight details were cast in stone on every occasion. This applies to multiple trips of various family members and our children.

On the subject of small children, our seat position on the long flights were perfect for the little ones. Thank you for this arrangement as the extra space for the kids was a welcome surprise.

Our hotels were excellent and all transfers were done with seamless precision. Our trips were largely enjoyable as a result of having a set itinerary which catered for all our spiritual and other needs. Your staff's knowledge of the construction in Mecca was another matter that we appreciated after reflection. The choice of accomadation made the physical demands on our family much more bearable.

We will recommend your company to all our friends and family.

Best wishes to you and your staff. Keep up the excellent service.
" - Asif and Karrim Khan (Cape Town)

"Amazing expirience"

"We would like thank you and your team for your valuable support and patience in the preparation and in conducting our Hadj travels. Our experience was amazing and we were really impressed with your team's high capabilities. It was great to know that we could count on you to go the extra mile, the calibre of Travel & Tour World was exceptional. You came highly recommended,and we applaud all your efforts.

May our Hadj be accepted,Inshallah,Ameen,and may Travel & Tour World prosper." - Rashaad Musson and Sadieka Najaar

"...excellent service ..."

"Travel & Tour World and to make mention Ahmad Khan has provided us with excellent service in terms of organizing our holiday to suit our needs and demands. The always ready to help Ahmad Khan attended to our many changes with open arms and made sure that our holiday package was exactly what we have asked for and so much more. We had a splendid holiday and wish to have many more with the amicable Ahmad khan and Travel & Tour World.

No holiday is perfect without Ahmad Khan and Travel & Tour World." - Fathima

"Exceptional Service for Business & Leisure Travel!"

"Just a few words to express our gratitude to Ashraf and his team at Travel & Tour World
The Travel & Tour World team always go the extra mile in ensuring all our travel experiences are memorable, be it for business or family vacation.
Their packages are tailor made to suit individuals needs and they heartily take care of all behind-the-scenes nitties and gritties.

A big thank you, as you guys have set a benchmark for travel which is par excellence. Keep up the exceptional work ethic!!" - Ahmed Moosa - (Port Shepstone
)

“...service received was exceptional”

"My wife and I travelled with Travel & Tour World for the 2015 Hajj, and the Travel & Tour World team truly made the trip a memorable once in a lifetime event.

We were assured, from the outset when we needed to select our operator, by receiving a direct call from the Director Ashraf.
The professional and direct contact continued all the way through the booking process, where there was always a Travel & Tour World staff member to attend to our queries.

While on the trip the logistics arrangements were perfect, with a Travel & Tour World team member ever present.
While on the 5 days of Hajj the personalised service received was exceptional, where the Travel & Tour World team’s experience and empathy truly came to the fore.

Travel & Tour World removed the administration stress of travelling abroad, and allowed us to focus on the real purpose of our trip.
I would certainly choose and recommend Travel & Tour World as my operator for my next trip." - Bilal Vallee (Cape Town)

“Outstanding service.”

" I would like to take this opportunity in extending my gratitude and over wellness in dealing with you Ashraf and your company, Travel & Tour World.
I was taken aback on how efficient and responsive in time you were in sorting my room out in Madinah.

Having not met you or any dealings directly, you took charge and made me comfortable in knowing that it will be sorted out immediately.
That small incident has made me a client of yours and as well as my family and friends for years to come.

Once again would like to say JazakhAllah for all you have done.

I will definitely be contacting future travellers to book with you on future for an unforgettable and hassle free trip." - Mohamed Patel
(Durban)

“…superior customer service.”

"Recently we travelled to Saudi Arabia and have been very happy with the services of Travel & Tour World. Everyone on their team is completely dedicated to providing superior customer service.

Travel & Tour World has facilitated our travel needs as per our request. Thank you for all the memories in the past and we look forward to new ones in the years to come.” - Ameer Jeebhay (Shallcross)

 

“They are ALL the utmost in their profession…”

"Travel & Tour World had accommodated our personal preferences and went the extra mile to make our holidays special…I enthusiastically recommend Travel & Tour World to all." - Ahmed Mehtar (Durban)

“…service and attention to detail is unsurpassed.”

“Thanks to Travel & Tour World for the arrangements for an unforgettable holiday. As usual, their arrangements services were exceptional and everything went perfect.

Traveling with two small children is a challenge itself, but their recommendations and advice were perfect and made the trip that much more enjoyable.

We never had to worry about flights, connecting transportation or our luggage. It was all taken care of.” - Sarah Joosab (Durban)

“If you are not traveling with TTW, you are traveling without a net!”

"I used to be a "do it yourself" travel planner. Now I know better and use Travel & Tour World to make all my travel plans for business and for family getaways. The value I've received has been tremendous. Better still, the peace of mind of knowing I have their experience behind me to help anticipate those challenges that used to go along with travel. As a result, I enjoy travel so much more." - Mohammed Randeree (Ladysmith)

“…top notch…they arranged everything…”

“The services provided by Travel & Tour World have always been first class in both the timing of their response and the offering of their expertise in ways to improve our Umrah experience. They arranged everything.” Asma Hoosen (Stanger)

“We are always impressed…”

"Our family always travel with Travel & Tour World. They have planned several vacations for our family over the years. We are so impressed by their attention to detail and knowledge of the business. They keep high standards that do not disappoint. We will only travel with Travel & Tour World and their team of friendly and qualified employees." - Junaid Khan (Durban)

 

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